All new HDB flat owners will have their Service & Conservancy Charges (S&CC) account automatically setup when they collect their home keys.

To find out more on Services & Conservancy Charges, please click here.

S&CC is due on the 1st of every month and payable within the month. Please note that the Town Council does not send invoice to the residential units. To check on payment, you can send an email to feedback@jktc.org.sg

Residents can pay their S&CC via the following ways:

• Cash or NETS payment at TC office
• AXS Machine
• Internet Banking
• Credit Card/ Direct Debit Service
• Inter-bank GIRO
• Cheque (Payable to “Jalan Kayu Town Council”)

For more info, residents may refer to our Services & Conservancy page for the details.

You can download the GIRO/RCCS application form by clicking the following link:

GIRO application form
RCCS application form

Hardcopy of the application forms are also available at our Town Council office

In 2024, eligible households will receive 2 to 4 months of S&CC Rebate with the GST Voucher (GSTV) – S&CC Rebate and Budget 2024 Cost-of-Living (COL) S&CC Rebate. For more information, please visit: https://supportgowhere.life.gov.sg/schemes/SCCR/service-conservancy-charges-sandcc-rebate

Service and conservancy charges are due on the 1st of each month without demand. If payment is late for the current month, the penalty charge will apply from the following month onwards until full payment is received. Kindly refer to the Service & Conservancy Charges page for more info.

Penalty for late payment are as follows:

• 1-room - $1.00
• 2-room - $2.00
• 3-room - $3.00
• 4-room - $4.00
• 5-room - $5.00
• Executive - $7.00 & above
• Commercial - 10% of S&CC subject to a minimum of $10.00

For residents with financial difficulty and would like to request for an instalment plan payment, email request to feedback@jktc.org.sg. Do note that instalment plan payment is on a case-by-case basis, and is subject to management's approval.

We do not waive legal fee. However, request for waiver of penalty is on a case-by-case basis, and is subject to management's approval.

The form serves to inform residents on that the S&CC fees information will be disseminated to registered residents every month via SMS alert system or email.

Residents can submit the form via the following channels:

• Online Form
  Sign up through the online form on AMKTC’s website (Click here)
• Mail or submit to Ang Mo Kio Town Council offices
  For hardcopy, residents can send the forms at any of the Jalan Kayu Town Council office
• Email
  Scan the document and send to feedback@jktc.org.sg

For residents who have signed up for the SMS/Email alert service, they will not be receiving the hardcopy of the reminder letters.

No. Residents can only choose one option either the hardcopy or via SMS/Email alert.

No, each account number will only be linked to either 1 email address or a mobile phone number.

The SMS/Email alert will share the total outstanding S&CC amount.

Jalan Kayu Town Council office opening hours are as follows:

Payment/ Collection/ General Enquiries
Mondays to Fridays: 8.00am to 4.30pm
Saturdays (First and last Saturdays of the month only): 8.00am to 12.00pm

Maintenance
Mondays to Fridays: 8.00am to 5.00pm
Saturdays: Closed

Our Jalan Kayu Town Council office will be closed during lunch hour from 12.00pm to 1.00pm (during weekdays) and on Saturdays. All offices will be closed on Sundays and Public Holidays.

Booking of facility can be done at our office. Please refer to our link for the charges and documents required.

The BBQ pits are managed by respective Residents' Committees (RCs). For booking of BBQ pits, please contact your RCs. Their contact details can be found at the display board at each respective block.

Residents can refer to Handyman Services on recommended contractors for sanitary, electrical and building matters. Arrangements made between yourself with the contractors are considered private.

This is under the purview of HDB Branch office. Please click onto here for more information or the website

This is under the purview of HDB. Please visit HDB | Home Improvement Programme (HIP) for more information.

Every HDB resident in Jalan Kayu SMC is entitled to a maximum of 5 bulky items for removal. The first 3 items are disposed free-of-charge, while the next 2 items are chargeable at $5 each.

To book your Bulky Item Removal appointment, please click here.

Only owners of HDB residential flats in Jalan Kayu SMC can make use of this service.

Only owners of HDB residential flats in Jalan Kayu SMC can make use of this service.

No, property agents cannot make the request on behalf of the owner.